1. Who we are
ROTOR JUG d.o.o. (“we”, “us”) is responsible for the personal information processed in connection with this website and enquiries addressed to us. Our address is Horvatova ulica 80A, Zagreb, Grad Zagreb, Croatia. For privacy questions, email info@rotorjug.com or call +385 98 195 2678.
2. Information we process
This website has no account registration, online payment or contact form. If you contact us by email or telephone, we receive the information you choose to share, such as your name, contact details and enquiry. Please avoid sending sensitive personal information unless it is necessary and an appropriate arrangement has been agreed.
The web server may record technical access information, including IP address, request URL, date and time, browser information and response status. These logs help operate and secure the website. A cookie stores your cookie notice preference; see our cookie policy.
3. Purposes and legal bases
- Responding to enquiries and discussing a project: taking steps at your request before entering a contract, or our legitimate interest in answering general business enquiries.
- Operating and securing the website: our legitimate interest in keeping the service available and preventing misuse.
- Meeting legal obligations: where applicable, compliance with the relevant obligation.
We do not use this website for advertising tracking, behavioural profiling or automated decisions that have legal or similarly significant effects.
4. Who may receive information
Hosting, email and IT service providers may process information where needed to deliver these services. Access should be limited to the purpose of providing the service. We may also disclose information where legally required. We do not sell personal information.
If a provider processes personal information outside the European Economic Area, an appropriate legal transfer mechanism must apply, such as an adequacy decision or standard contractual clauses where required. Contact us for information about the providers and safeguards applicable to your enquiry.
5. Retention
We retain enquiry information only as long as needed to respond, manage the relevant business relationship and meet applicable legal requirements. The period depends on the enquiry and any resulting contract. Technical logs are retained only as needed for operation, security and investigation. The cookie preference expires after 180 days. You can contact us to ask about the retention period applicable to your information.
6. Your rights
Subject to the conditions in applicable law, you may request access, correction, deletion, restriction or portability of your personal information. You may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.
To make a request, contact info@rotorjug.com. We may need to verify your identity. You can also lodge a complaint with the Croatian Personal Data Protection Agency, AZOP, or your relevant supervisory authority.
7. External links and updates
External websites have their own privacy practices. This notice covers this corporate website, not separate applications or games, which may have their own policies. We may update this notice when the website or processing practices change; the date above identifies the latest revision.